Privacy Policy

PRIVACY POLICY

This privacy policy sets out how we collect and process information about you when you visit our website. By continuing to use this website, you consent to your information being processed in accordance with this policy.

YOUR PERSONAL DATA

Personal data means any information about you which is personally identifiable, including, without limitation, your name, address, telephone number, email address, financial details, registration name, password and other information from which you can be identified and which you disclose to us at any time.

COLLECTION OF YOUR PERSONAL DATA

The information that you provide when setting up your account or making a purchase from the online store may include your name, email address, telephone number, delivery address, billing address and payment information. Please note that we will not be storing your payment information, this will be done via a third party payments company. If you register to hold an account with us, you will also have a unique password which enables you to access your account.

Where permitted by law, we may combine this information we receive from other sources, including from social media websites, with information you give to us and information we collect about you. We may use this information and the combined information for learning more about your preferences as our customer, for enhancing your user experience on our websites and for providing you with information, content and offerings tailored to your needs. In addition, we use cookies as explained in section 9 below.

Where collection of some personal data is necessary for us to carry out the purposes listed in section 3 below, we will make it clear that we will not be able to carry out those purposes without provision of the information.

PASSING ON YOUR PERSONAL DATA TO THIRD PARTIES

We may disclose your personal data to:

1. Any member of our group, which means our subsidiaries; our ultimate holding company; its subsidiaries; and certain of our business partners which help us in providing your order, delivering your goods, taking your payment and analyzing your use of the website in order to improve the website's efficiency;

2. Other third parties which may use your personal data to send you information and marketing materials about their products and services. However, we will only pass your personal data on to such third parties if you have ticked an "Opt-in" box to indicate that you wish to receive such information.

We may share, transfer or disclose your personal data to any potential or actual successor to our business.

YOUR RIGHTS

It is up to you to decide how we can use and handle your personal data. In order to contact us to make such a request or to let us know that you no longer want your personal details to be held by us where you have previously consented to us using your details in accordance with this privacy policy (or for any other query related to the use of your personal data), please send an email to [email protected]

You can access the personal information we hold about you via your account to obtain a copy of it and to correct, amend, or delete information that is inaccurate.

It is your responsibility to ensure that you submit true, accurate and complete information on your account and keep it up to date. You may also update your personal information by contacting us through the contact details provided below. Please make sure to include your name, username, and order number or email address in your initial correspondence; this helps us protect the details and preferences on your account from unauthorised access.

DATA SECURITY

We take data security seriously and have safeguards (including internal procedures and policies) in place to ensure data security is maintained to a high standard. We also use all efforts reasonably necessary to be sure that third parties who work with us to make this website and its contents available to you, and to fulfil your orders and requests, agree to protect personal information that they must access in order to serve our website and its visitors. We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

We will take all reasonable steps to ensure the secure treatment of your personal data. In particular, we will take appropriate security measures to protect your personal data against loss or misuse and we will use strict procedures and security features in order to prevent unauthorized access. All the data collected by us is stored on a secure server.

Where you have a password, which enables you to access our website, you are responsible for keeping this password secure and confidential.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your personal data transmitted to our site; any transmission is at your own risk. Once we have received your personal data, we will treat it in accordance with our security procedures.

COOKIES

When you visit the website, we may automatically collect the following information: your ip address, log-in information, browser type and version, browser plug-in types and versions, operating system and platform, information about your visit including the url clickstream to, through and from our websites, products you viewed or searched for, download errors, length of visits to certain pages and page interaction. We collect information automatically through the use of various technologies, including through "Cookies", and this is explained further below.

Cookies help us in various ways. We use cookies to help us (I) to administer our website for internal operations including troubleshooting purposes; (ii) to better compose the website or our product information so that it is more relevant to your interests or preferences; (iii)to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited, to determine the most popular areas of the website and generally in order to monitor usage of the website; (iv) to allow us to keep our website safe and secure; (v) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and (vi) to make suggestions and recommendations to you and other users of our website about goods or services that may interest you or them.

Most web browsers automatically accept cookies, though you do not have to. If you wish to disable cookies then you can do so by readjusting your browser settings although please note that by disabling cookies you may not be able to register with or use all features of the website. See below for more information on how to disable cookies for some web browsers.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to make changes to this website and the terms of this privacy policy by placing a notification of such changes on the website’s homepage. You are bound by such revisions once you have consented to such changes or, where permitted by law, such notification has been placed on the website’s homepage and you continue to use the website. If you do not accept any such changes, you should stop using the website and notify us by writing to us at the email address below. You should periodically visit this page to review the current terms of this privacy policy.

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